Shipping policy

Shipping Policy

Effective Date: April 3, 2026

Domestic Shipping (India)

We are committed to delivering your order accurately, in good condition, and always on time.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after 12:00 PM will be processed the next business day.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Standard Shipping: Delivery typically takes 3–7 business days depending on your location.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages and Delivery Issues

We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged, please email us as soon as possible at support@rudraretails.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution, such as a replacement or refund.

Lost Packages

If your tracking status says "Delivered" but you have not received it, please check with your neighbours or building security first. If you still cannot locate it, contact us immediately. We will work with the carrier to track it down or resolve the issue for you.

Contact Us

If you have any questions about our shipping policy, please contact us at support@rudraretails.com or call +91 86938 08461.